Spamva

Injecting premium upgrades into free interactions to drive premium adoption.

The premium crown icon is plastered all over the interface, mixed with freemium interactions and resulting in mis-clicks.

Altruheuristics


Biology

  • Flow: Hard to carry out workflow when wrong buttons are selected.
  • Stress: Frustration when wrong actions are selected.

CBT Distortions

  • Personalization e.g. Why do I keep choosing the option?
  • Shoulds e.g. I should not be making this mistake.

Biases

  • Anchoring Bias
  • Framing Bias
  • Priming

Circ’s Principles

  • Declutter: Avoid spamming the interface with freemium and premium interactions.

Mental Health

  • None.

Traditional Heuristics


Jakob Nielson Principles

  • Consistency: Mix causes confusion.
  • Error Prevention: Easy to click on wrong action.

Gestalt

  • Continuation: Mix of free and premium is inconsistent.

Don Norman Principles

  • Signifier: Too subtle as interface is scannable and elements are stored in memory.

Graphic Design

  • Proximity: Free and premium features too close to each other.

Deceptive Patterns

  • None